Case Study & ReDesign: Instagram's Interested/Not Interested Feature

GROUP

5 STEP DESIGN

REDESIGN

CASE STUDY

SCHOOL

BRIEF OVERVIEW

ROLE: UX Researcher & Designer

TOOLS: Figma, FigJam, Google Surveys

PLATFORM: Mobile App

TIMELINE: 2 Months

PROBLEM

Instagram users lack an effortless and transparent way to communicate content preferences to Instagram's algorithm.

Despite the existence of tools like "Interested/Not Interested," most users default to scrolling past unwanted content because accessing these features requires extra steps that feel disproportionate to the payoff. This means the algorithm is left to interpret passive behaviors — watch time, accidental likes, brief pauses — as meaningful signals, resulting in a feed that frequently misses the mark and erodes the user experience over time.

PROBLEM

Instagram users lack an effortless and transparent way to communicate content preferences to Instagram's algorithm.

Despite the existence of tools like "Interested/Not Interested," most users default to scrolling past unwanted content because accessing these features requires extra steps that feel disproportionate to the payoff. This means the algorithm is left to interpret passive behaviors — watch time, accidental likes, brief pauses — as meaningful signals, resulting in a feed that frequently misses the mark and erodes the user experience over time.

SOLUTION

SOLUTION

  • Surface feed controls inline — A small "heartbreak" icon visible directly on posts lets users signal disinterest without tapping into hidden menus

  • Add transparency to recommendations — Clicking the icon reveals why a post was suggested, giving users context

  • Enable algorithm edits on the spot — Users can remove unwanted topics from their recommendations without navigating away from the feed or disrupting their scrolling experience.

  • Surface feed controls inline — A small "heartbreak" icon visible directly on posts lets users signal disinterest without tapping into hidden menus

  • Add transparency to recommendations — Clicking the icon reveals why a post was suggested, giving users context

  • Enable algorithm edits on the spot — Users can remove unwanted topics from their recommendations without navigating away from the feed or disrupting their scrolling experience.

THE PROCESS

Empathize

Define

Ideate

Prototype

Test

As a team, we conducted market research to figure out the history of the interested/not interested functionality. When was it implemented, and why? As a user, how easy is it to access the feature?


Here's what we found:

The feature evolved from a simple post-hiding tool into a sophisticated feed-tuning mechanism, designed primarily for heavy, algorithm-dependent users who want personalization without social consequences. We concluded that Instagram's core tension — balancing user preferences with ad-driven engagement goals — is what makes this feature strategically necessary, even if it remains underutilized by the average user.

INTERACTIVE PROTOTYPE

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